LEA Resources

Emergency Contacts, Reporting Portals & ISP Directory

Quick reference for law enforcement officers — emergency helplines, platform contacts, and ISP LEA desks.

Emergency Contact & Reporting Portals

Portal / Helpline Contact Purpose
National Cyber Crime Reporting Portalcybercrime.gov.inOnline complaint filing — all cyber crimes
Cyber Crime Helpline1930Immediate cyber crime reporting
Women Helpline181 / 1091Women in distress
Child Helpline1098 (Childline)Children in danger / exploitation
NCPCR POCSO e-Boxncpcr.gov.in/pocso-e-boxCSEAM reporting from India
CERT-Incert-in.org.inCritical infrastructure / national-level incidents
NCIB (Interpol India)Via CBIInternational cases / CSEAM cross-border
Meta/Facebook Reportingfacebook.com/helpNCII / harassment on Meta platforms
Google Safety Centregoogle.com/safetycenterContent removal — Google platforms

Appellate Authorities & Nodal Officers

📌 View Nodal Officers: Directory of Nodal Officers in Indian Government bodies for appeals and grievances. Access Directory Here

Submission Protocol for Takedown/Data Requests

📌 Protocol: Formal takedown or data requests should: originate from an official government/LEA domain email, include FIR/complaint reference, legal provision, exact URLs/account IDs/hashes, preservation period requested, officer contact, and certified court/government order where required. Verify the latest provider contact page or Sahyog/onboarded directory before issuing time-sensitive notices.

ISP, Telecom & Network Provider LEA Contacts

# Service Provider Nodal Contact LEA / Takedown Email
1Reliance JioNodal Officer Deskjio.nodalofficer@ril.com / lea.support@jio.com
2Bharti AirtelNitin Grover / Seema JindalContent.Grievance@airtel.com / nodalofficer@airtel.com
3Vodafone Idea (Vi)Rahul Gupta / Nodal Desknodal.officer@vodafoneidea.com
4BSNLSh. Vishwa Mohan (DDG Reg)ddg_reg@bsnl.co.in / vishwamohan@bsnl.co.in
5MTNLPublic Grievance Deskpgmregco@mtnl.net.in / nodalofficer.delhi@mtnl.net.in
6Tata CommunicationsRegulatory Compliance Teamnodal.officer@tatacommunications.com
# Service Provider Nodal Contact LEA / Takedown Email
7ACT FibernetHosabettu Venkatesh Bhatnodalofficer@actcorp.in / legal.desk@actcorp.in
8Hathway CableNodal Compliancenodalofficer@hathway.net / legal@hathway.net
9Siti BroadbandGrievance Officergrievance.broadband@sitinetworks.com
10Alliance BroadbandArunabha Banerjeelegal@alliancebroadband.co.in
11Excitel BroadbandLegal Compliance Teamcompliance@excitel.com / nodal@excitel.com
12GTPL HathwayNodal Desknodal.broadband@gtpl.net / grievance@gtpl.net
13Asianet SatelliteSatish Kumar S.nodalofficer@asianet.co.in
14Tikona InfinitiNodal Officernodalofficer@tikona.in / lea.desk@tikona.in
15You Broadband (Vi)Compliance Cellnodalofficer@youbroadband.in
16SpectraNodal Officernodal.officer@spectra.co
17Den NetworksRajesh Kaushalnodalofficer@denonline.in / legal@dennetworks.com
18Fastway (Netplus)Nodal Desknodalofficer@netplus.co.in
19CherrinetRegulatory Headnodalofficer@cherrinet.in
20Wish NetCompliance Desknodalofficer@wishnet.co.in
# Service Provider Nodal Contact LEA / Takedown Email
26AT&T GlobalNaveen Tandonatt-india-regulatory@att.com
27BT GlobalSatyen Guptaindia.regulatory@bt.com
28Orange BusinessRegulatory Deskindia.regulatory@orange.com
29Verizon IndiaCompliance Officerverizon.india.nodal@verizon.com
30Vodafone BusinessCorporate Nodal Deskcorporate.nodal@vodafoneidea.com
31RailTel CorporationVigilance/Grievance Desknodalofficer@railtelindia.com
32PowerGrid (POWERTEL)Compliance Deskpowertel_nodal@powergrid.in
33Sify TechnologiesLegal Desknodalofficer@sifycorp.com
34CSC E-GovernanceBhagwati Jamnalbhagwati.jamnal@csc.gov.in
35NIXI (Registry.in)National Registry Desknixi-grievance-officer@nixi.in

FIR Registration — Quick Reference

Who Can Register?

The victim, parent/guardian for minors, any person on behalf of the victim, NCPCR, SCPCR, or recognised NGOs under JJ Act.

Jurisdiction

Cyber crimes may be registered at any police station. Offence is considered committed where the content was received or viewed. Dedicated CCPS have concurrent jurisdiction.

Key FIR Elements

Complete offence description, URLs, platform names, handles/usernames, date/time of first knowledge, screenshots, victim details, consent statement, relief sought.

Zero FIR

A police officer should not refuse registration on jurisdictional grounds. Register, preserve evidence, initiate urgent takedown, and transfer to competent PS.